Our ongoing commitment to providing outstanding patient care means we are implementing a new electronic patient record system. You may notice our processes take slightly longer than usual, and we apologise if this causes any inconvenience. Thank you for your understanding and patience.

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Referral Information

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GP LIAISON OFFICER

West Valley Hospital is dedicated to supporting referrer’s locally by providing a personalised service, ensuring you have an individual point of contact and an efficient pathway of care for your patients at all times. Our dedicated GP Liaison Officers have the experience and knowledge of the NHS and Private healthcare structure, understanding the changing needs of healthcare and are available to discuss any new or existing service plans for your community. Find out more about our GPLO here.

NHS Referrals

From time to time we do hear feedback about the information and criteria surrounding referrals of NHS patients, so we would like to take this opportunity to correct some of the current misunderstandings and help you get to know Ramsay Health Care better.

All private providers are paid the same as NHS providers under the agreed national tariff for inpatient and outpatient procedures. It does not cost any more for an NHS patient to have outpatient treatments or diagnostic scans at a Ramsay Health Care facility.
Ramsay Health Care Hospital's adhere to the same CPP (Clinical Prioritisation Policy) as their local trust. We follow the local CCG elective referral guidelines when accepting patients.
All patients who consultants deem appropriate for care at one of our Hospital's are eligible to receive treatment in line with our contract with the NHS.
We are committed to patient safety so all patients, regardless of age, have a pre-operative assessment by a member of our nursing team and a consultant anaesthetist, if necessary. Following this, if the patient is deemed fit for surgery and anaesthetically stable, an admission date will be confirmed.
Some NHS patients avoid choosing a Ramsay Health Care Hospital because they are worried that there may be additional charges. There are no hidden fees or charges for patients who choose to have their NHS treatment at one of our hospital's.
With more than 3000 consultants practising at a Ramsay Health Care Hospital throughout the UK, we are proud to provide consultant led care throughout a patient's NHS pathway.

WAYS YOUR PATIENTS CAN ACCESS US

Self Pay Self Pay or Insured
Finance Finance
NHS NHS

PRIVATE PATIENT REFERRAL PROCESS

Mail

Simply send a referral
letter via our secure online
system or post.

GP

In the meantime your patient can contact
their local Ramsay Hospital directly to
arrange a convenient appointment.

Call

If the patient does not contact us we
on the referral.

Online Referral Form

Our Specialist Areas

Urology

Urology

Trauma and Orthopaedics

Orthopaedics

General Surgery

General Surgery

Opthalmology

Ophthalmology

Gastroenterology

Gastroenterology

Gynaecology

Gynaecology

Cancer Services

Diagnostics

Spine & Back Pain • Sports Injury • ENT • Pain Relief • Weight Loss • Men’s/Women’s Health • Dermatology •
Neurology • Cardiology • Cosmetic Surgery • Podiatry • Physiotherapy • Private GP Service • Radiology

New Consultants at West Valley Hospital


We have some new additions to our team. Find out more about them below.

Mr Vivek Nama

Mr Vivek Nama

Gynaecology

Mr Vivek Nama is a Consultant Gynaecologist in Croydon, who specialises in a variety of cancers and gynaecological issues.

Read more
Dr Manojit Sinha

Dr Manojit Sinha

Pain Management

Dr Manojit Sinha is a Consultant in Pain Medicine and Spinal Intervention in Croydon, who specialises in Pain Management.

Read more
Mr Ravi Mallina

Mr Ravi Mallina

Orthopaedics

Mr Ravi Mallina is a Consultant Orthopaedic Surgeon in Croydon, who specialises in a variety of hand and wrist conditions.

Read more
Mr Jae Rhee

Mr Jae Rhee

Orthopaedics

Mr Jae Rhee is a Consultant Orthopaedic Surgeon in Croydon, who specialises in shoulder and upper limb disorders.

Read more
Dr Sanjay Gupta

Dr Sanjay Gupta

Gastroenterology

Dr Sanjay Gupta is a Consultant Gastroenterologist in Croydon, who specialises in a variety of gastrointestinal conditions.

Read more
Dr Debasis Majumdar

Dr Debasis Majumdar

Gastroenterology

Dr Debasis Majumdar is a Consultant Gastroenterologist in Croydon who specialises in IBS, Crohn's Disease and related gastro intestinal issues.

Read more