Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
-
The hospital was welcoming, kind and clean.
Woodthorpe Hospital
Friday, 3 May 2024 -
I had the worst experience ever.I worshipped Fullwood Hall, and I've had countless operations and scans there.iIn fact, the opp I was due to have was from an amazing surgeon who I have used 2 times before and outcome brilliant I've sent family and friends there ,had double hip replacement amazing surgeon still walking good sign but this particular day I went in to have an opp and I new something wasn't right I'd had pre opp no problem was phoned 3 times on holiday and had to phone back. Went in the Monday for my chronic pain team appointment he's great, totally go to him and sore my pre-op nurse, great already, for wed goes in gets changed nurses absolutely fabulous 👌 surgeon came in lovely guy won't have anyone else says to me you will fine your second in great, so I forgot to mention I'm not a fan of hospital but fullwood hall made you feel welcome cared for I have personality disorder depression anxiety and PTSD they all new this aas I say up till this piont going smoothly nurses surgeon receptionists all great and 3 hrs in my opp gets pulled by the annithatis no explanation wouldn't even come tell me why just kept putting the nurses and surgeon under the bus you see I have a lot of problems and allergy with painkillers and after giving my consent six weeks prior to the opp and being phoned whilst on holiday making me anxious while away seeing my chronic pain team and the nurses who were great my anxiety got the better of me as I was mentally and physically in the the right frame of mind for the opp even had the weighting on my footto say here we go or not as the case is.. I have been moved to a different hospital, which I will not speak off and have to wait for again for not one but two opps I will probably not get. Here's saying the receptionist amazing 👏 the nurses, and the matron amazing the surgeon consultants amazing. That's where it stops. My mental health has gone to rock bottom again, and I will say I have had 10 opps in this hospital before and never once had a problem with an annithatis till this day.I feel let down.
Fulwood Hospital Friday, 3 May 2024
-
Lovely friendly staff nice and clean
Fulwood Hospital
Friday, 3 May 2024 -
Everyone was friendly and helpful.
Fitzwilliam Hospital
Friday, 3 May 2024 -
Everything was on time, very clean and nice staff.
Woodthorpe Hospital
Friday, 3 May 2024 -
Not a patient myself, but the daughter of a very happy patient! The treatment my mother received from start to finish was second to none, i would like to thank every single one of the incredibly hard working wonderful staff that do this company proud! I would though, especially like to thank Sonia Herron-Moore, whose care, support and love could not be described in words. My mom is an incredibly strong woman, and for the first time i saw her worry about her imminent hip operation, however the shining light which is Sonia came and collected her and took her up for her surgery, calming her down as she waved us all goodbye. By the time she’d settled in her room and given us a call she was already 100% calmer, allowing us all to breathe! That evening when I went to see my mom, she was a new woman! Sonia came in and i could immediately tell my mom was in the safest most caring hands. I was absolutely terrified of visiting hours knowing i would have to leave her once again in just a few hours time, but after meeting Sonia i knew mom was in the best hands and in for a great night. She kept us both well informed and entertained throughout and we always looked forward to her drop-ins!! When it was time to take my mom home, she went above and beyond once again. Noticing how nervous i was to be the one collecting mom after the surgery she helped me to walk her down to the car. She helped me get her into my tiny fiesta with absolute ease, whilst also giving me tips for how to safely get her in and out of the car for future reference, which was greatly appreciated. Since being home moms re-told many stories from their interactions showing this daunting surgery has been bypassed by the incredible service provided! I could not praise this incredible woman anymore if i tried! She deserves all the credit in the world - From our ENTIRE family to you - Thank you so very much.
West Midlands Hospital Friday, 3 May 2024
-
Very friendly and professional
Woodthorpe Hospital
Friday, 3 May 2024 -
Had uterine ablation surgery on 30/04/24. From the initial consultations to blood tests pre-op appointment and the surgery itself I can't complain about a thing. Always been seen promptly and everyone that iv seen has been professional and friendly. The op went smoothly and the Scottish nurse that took care of me after was a legend!!(unfortunately cant remember her name)I certainly created some mess that day and she was so kind and reassuring,nothing was too much bother for her. Unfortunately couldn't find her before I left to thank her, so many thanks to you and all the staff involved! :)
Springfield Hospital
Friday, 3 May 2024 -
Very nice environment, and good quick service.
Woodland Hospital
Friday, 3 May 2024 -
Nice surroundings, easy to park. Friendly staff and short waiting time.
Euxton Hall Hospital
Friday, 3 May 2024 -
Absolutely spotless and very welcoming thank you
Oaklands Hospital
Friday, 3 May 2024 -
Excellent Very clean and staff most helpful and attentive.
Woodthorpe Hospital
Friday, 3 May 2024 -
Just night and day compared to NHS. Easy. Simple. Very helpful and made the experience so easy
Woodthorpe Hospital
Friday, 3 May 2024
